Data punctuality
| Characteristic Name: | Data punctuality |
| Dimension: | Availability and Accessability |
| Description: | Data should be available at the time of its intended use |
| Granularity: | Information object |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to lack of data punctuality |
| The number of complaints received due to lack of data punctuality |
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Standardise the timelines for the availability of information for a particular task | (1) Investment product pricing data is often provided by third-party vendors. As the success of the business depends on accessibility to that pricing data, service levels specifying how quickly the data must be provided are defined and compliance with those timeliness constraints. |
| Create efficient processes for information delivery by removing the bottlenecks in information flow | (1) Billing details of a patient is gathered two hours before discharging the patient |
Validation Metric:
| How mature is the process of ensuring data punctuality |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| 1) For example, the best and easiest method to obtain demographic information may be to obtain it from an existing system. Another method may be to assign data collection by the expertise of each team member. For example, the admission staff collects demographic data, the nursing staff collects symptoms, and the HIM staff assigns codes. Team members should be assigned accordingly.
2) For example, patient census is needed daily to provide sufficient day-to-day operations staffing, such as nursing and food service. How- ever, annual or monthly patient census data are needed for the facilityís strategic planning. |
B. Cassidy, et al., “Practice Brief: Data Quality Management Model” in Journal of AHIMA, 1998, 69(6). |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| 1) The characteristic of getting or having the Information when needed by a process or Knowledge Worker.
2) The Characteristic of the Information being accessible when it is needed. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
| Is the information processed and delivered rapidly without delays? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
| Timeliness refers to the time expectation for accessibility and availability of information. Timeliness can be measured as the time between when information is expected and when it is readily available for use. For example, in the financial industry, investment product pricing data is often provided by third-party vendors. As the success of the business depends on accessibility to that pricing data, service levels specifying how quickly the data must be provided can be defined and compliance with those timeliness constraints can be measured. | LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation. |
| Timeliness reflects the length of time between availability and the event or phenomenon described. Punctuality refers to the time lag between the release date of data and the target date when it should have been delivered. | LYON, M. 2008. Assessing Data Quality , Monetary and Financial Statistics. Bank of England. http://www.bankofengland.co.uk/ statistics/Documents/ms/articles/art1mar08.pdf. |
Appropriate presentation
| Characteristic Name: | Appropriate presentation |
| Dimension: | Usability and Interpretability |
| Description: | The data presentation is aligned with its use |
| Granularity: | Information object |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to the lack of appropriate presentation of data |
| The number of complaints received due to the lack of appropriate presentation of data |
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Ensure that Universally accepted standard formats are used to maintain the compatibility of information across organisations and across time | (1) A patients diagnostic card generated in one hospital is compatible with another hospital. |
| Ensure that information can be aggregated or combined through the use of compatible formats | (1) Product wise monthly sales report can be generated by combining the sales reports of three subsidiaries |
| Ensure that the data presentations are familiar to the users even if the application platform is changed. | (1) A quotation created in one system is sent to another system through an EDI message and displayed in the same presentation format |
| Ensure the media of presentation is appropriate for the target group | (1) A step by step written instruction list in a documents appropriate for a software engineer. (2) A video display is appropriate for a mechanic |
| Ensure that the presentation formats are flexible to accommodate changes easily | (1) An invoice document may require additional space to mansion authorisation evidence |
Validation Metric:
| How mature is the process to maintain appropriate presentation of data |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| my birth date is December 13, 1941. If a personnel database has a BIRTH_DATE data element that expects dates in USA format, a date of 12/13/1941 would be correct. A date of 12/14/1941 would be inaccurate because it is the wrong value. A date of 13/12/1941 would be wrong because it is a European representation instead of a USA representation. | J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003. |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| A measure of how information is presented to and collected from those who utilize it. Format and appearance support appropriate use of information. | D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008. |
| 1) The Characteristic in which formatted data is presented consistently in a standardized or consistent way across different media, such as in computer screens, reports, or manually prepared reports.
2) The Characteristic of Information being presented in the right technology Media, such as online, hardcopy report, audio, or video. 3) The degree to which Information is presented in a way Intuitive and appropriate for the task at hand. The Presentation Quality of Information will vary by the individual purposes for which it is required. Some users require concise presentation, whereas others require a complete, detailed presentation, and yet others require graphic, color, or other highlighting techniques. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
| 1) Appropriateness is the dimension we use to categorize how well the format and presentation of the data match the user needs. In our example, there is a difference between a high-level monthly sales report that is supplied to senior management and the daily product manifests that are handed to the shipping department for product packaging.
2) Flexibility in presentation describes the ability of the system to adapt to changes in both the represented information and in user requirements for presentation of information. For example, a system that display different counties; currencies may need to have the screen presentation change to allow for more significant digits for prices to be displayed when there is a steep devaluation in one county’s currency. 3) In an environment that makes use of different kinds of systems and applications, a portable interface is important so that as applications are migrated from one platform to another, the presentation of data is familiar to the users. Also, when dealing with a system designed for international use, the user of international standards as well as universally recognized icons is a sign of system designed with presentation portability in mind. |
LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub. |
| 1) Data is presented in an intelligible manner.
2) Data is presented in a manner appropriate for its use, with respect to format, precision, and units. |
PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a. |
| Good format, like good views, are flexible so that changes in user need and recording medium can be accommodated. | REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc. |
| Data are always presented in the same format and are compatible with the previous data. | WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33. |